Return Policy

Refunds and Exchanges

North East School Supplies offers a refund or exchange in the following circumstances:

  • Item is faulty
  • Change of subject within 14 days of the start of Term 1.
  • Do not write on or cover books if there is a chance of subject change.

Products can be returned under this policy but customer will incur the postage cost to return the item (this does not apply to in store purchases). No refunds are given for the following:

  • Software (including eBooks)
  • Flexibooks where the shrink wrap is opened
  • Stationery

Products are to be returned in new condition, with a copy of the tax invoice/receipt and a letter of explanation within 14 days of date of purchase to: Edgars Books & News - North East School Supplies, 55 Murphy Street, Wangaratta, Vic 3677

If you have questions please call 03 5721 3758 or email info@northeastschoolsupplies.com.au

Receipts

We do not give duplicate receipts. Remember to keep your receipts.